Terms of service
Terms of Service
1. About BeNutri
This website is operated by BeNutri Ltd (“BeNutri”, “we”, “us” or “our”). These Terms of Service apply to your use of our website and to purchases made through our online store.
By using our website or placing an order with us, you agree to these Terms of Service.
BeNutri Ltd is a company registered in England and Wales.
2. Our Products
BeNutri sells food supplements and related health and wellness products.
We make reasonable efforts to ensure that product descriptions, ingredients, nutritional information, images and prices displayed on our website are accurate. Product packaging may occasionally differ slightly from images shown online.
Please always read the product label, ingredients, allergen information, directions for use and warnings before using a product.
3. Health Information
Information provided on the BeNutri website, including information within the BeNutri Health Academy, is provided for general educational and informational purposes only.
The information is not medical advice and is not intended to diagnose, treat, cure or prevent any disease. It should not be used as a substitute for advice from an appropriately qualified healthcare professional.
If you are pregnant, breastfeeding, taking medication, have a medical condition or have concerns about whether a supplement is suitable for you, you should seek advice from an appropriate healthcare professional before use.
4. Orders
When you place an order, you are making an offer to purchase the products in your order.
We reserve the right to reject or cancel an order where reasonably necessary, including where:
- a product is unavailable;
- there is an obvious pricing or product information error;
- payment cannot be authorised;
- we reasonably suspect fraudulent activity; or
- we cannot fulfil the order.
If we cancel an order after payment has been taken, we will issue the appropriate refund.
5. Prices and Payment
Prices are displayed in pounds sterling (£) for UK customers unless otherwise stated.
Where applicable, prices include UK VAT.
Available payment methods will be displayed during checkout. Payment must be successfully authorised before an order can be processed.
6. Delivery
We currently deliver to the locations made available at checkout.
Delivery estimates are provided in good faith but are estimates rather than guaranteed delivery dates unless expressly stated otherwise.
Please ensure that your delivery information is complete and accurate when placing your order.
Further information is available in our Shipping Policy.
7. Returns, Cancellations and Refunds
Your rights regarding cancellations, returns and refunds are described in our Return and Refund Policy.
Nothing in these Terms affects your statutory rights under UK consumer law.
8. Product Use
Products should be used only in accordance with the directions and warnings provided on the product packaging.
Do not exceed the recommended daily dose unless advised by an appropriate healthcare professional.
Food supplements should not be used as a substitute for a varied, balanced diet and healthy lifestyle.
Products should be stored according to the storage instructions shown on their packaging and kept out of reach of young children.
9. Intellectual Property
The content of this website, including the BeNutri name, branding, logos, text, graphics, product imagery and other original materials, is owned by or licensed to BeNutri Ltd unless otherwise stated.
You may not reproduce, distribute or commercially exploit our content without appropriate permission.
10. Website Availability
We aim to keep our website available and accurate, but we cannot guarantee that access will always be uninterrupted or error-free.
We may update, modify or withdraw website content or features where reasonably necessary.
11. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot legally be excluded under applicable consumer law.
We are not responsible for losses that were not reasonably foreseeable when the contract was formed or for business losses arising from purchases made wholly for personal consumer purposes.
12. Privacy
Our handling of personal information is explained in our Privacy Policy.
13. Changes to These Terms
We may update these Terms from time to time. The Terms applicable to an order will be those in effect when that order is placed.
14. Governing Law
These Terms are governed by the laws of England and Wales.
If you are a consumer living elsewhere in the United Kingdom, you may also have rights under the mandatory laws applicable where you live.
15. Contact Us
If you have questions about these Terms or an order, please contact:
BeNutri Ltd
Email: info@benutri.co.uk